Warranty Policy

Replacement Policy:

We do not offer whole machine replacement services for chiller products.

Warranty Coverage:

Parts Replacement

During the 1-year warranty period, we will provide free replacement of defective parts that fail due to non-human factors. Shipping costs for these replacements will also be covered by us.

Technical Support

We offer online technical guidance and maintenance services throughout the warranty period.

For any issues or to request service, please contact our support team with your product details and warranty information.

Thank you for choosing our products.